Techvelop, also known as Thanh Tran Design, provides business technology services and software products. In this notice, "Techvelop," "we," "us," and "our" refer to the business responsible for the personal information described below.
Information we collect
The information we collect depends on how you interact with us.
Information you provide
- Contact details, such as your name, email address, phone number, company, and preferred way to be reached.
- Inquiry and project information, including messages, requirements, files, and other details you choose to send us.
- Account information, when you create or use an account for a Techvelop service.
- Business and transaction information, such as service history, invoices, and records needed to manage our relationship.
Information collected automatically
When you use our website, our systems and service providers may collect technical information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from your IP address, and security or diagnostic logs.
When payment is available, payment details may be handled by a third-party payment processor. Techvelop does not need to store your complete payment-card number on its own systems.
How we use information
We may use personal information to:
- Respond to questions, requests, and project inquiries.
- Provide, operate, maintain, and improve our services and products.
- Create and manage accounts, orders, invoices, and customer support.
- Communicate about service updates, security, and our business relationship.
- Protect our website, users, systems, and business from misuse or fraud.
- Analyze website performance and understand how visitors use our pages.
- Comply with legal, tax, accounting, and regulatory obligations.
Where required by law, we rely on an appropriate legal basis such as your consent, performance of a contract, compliance with a legal obligation, or our legitimate business interests.
Data retention and security
We keep personal information only for as long as reasonably necessary for the purposes described in this notice, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary based on the type of information and why it was collected.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.
Your choices and privacy rights
Depending on where you live and the laws that apply, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information. You may also have rights to restrict or object to certain processing, opt out of a sale or sharing of information, withdraw consent, or appeal a decision about a privacy request. Techvelop does not sell personal information.
To make a request, contact us using the details below. We may need to verify your identity and authority before completing it. We will consider and respond to requests as required by applicable law. You will not be discriminated against for exercising an applicable privacy right.
If you no longer want marketing messages from us, use the unsubscribe option in the message or contact us. We may still send service-related or transactional communications.
Children's privacy
Techvelop's website and business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and, when appropriate, delete it.
Third-party websites and services
Our website may link to websites or services operated by other organizations. Their privacy practices are governed by their own notices, and Techvelop is not responsible for their content or data practices. We encourage you to review those notices before providing personal information.
Changes to this notice
We may update this privacy notice as our services, technology, or legal obligations change. The effective date at the top of this page identifies the current version. If a change is material, we may provide additional notice where appropriate.
Contact us about privacy
For a privacy question or request, contact Techvelop and include enough detail for us to understand how we can help. Please do not send passwords, full payment-card numbers, or other highly sensitive information by email.